about Caftec
History
Caftec has specialized in super-automatic
espresso equipment since its launch in 1987. Caftec was on the
first importers of Swiss super-automatics on the West Coast. Our
experience and our dedication to quality products and exceptional
service have made us a leader in the Northern Californian espresso
machine market.
Caftec has installed over 400 machines in
Northern California and counts among its satisfied customers Peet's
Coffee & Tea, Krispy Kreme, Mimi's Cafe, and Michael Mina Restaurant.
Our commitment to our clients only begins upon the sale of a new
machine; our highly trained and certified technicians work to maintain
and protect the machines in the field and ensure that every machine
meets our client's exact standards. Caftec also maintains a
warehouse in San Francisco that carries a large stock of machines and
parts so that we can quickly respond to and repair client's equipment.
Mission Statement
Our goal is to enable clients to serve
excellent espresso drinks in a simple, consistent, and efficient manner.
We will provide reliable and cost effective machines as well as
excellent customer service to support those machines.
Our Technicians
All or our technicians undergo an
intensive training and certification process on Schaerer espresso
machines. After the initial certification, the technicians receive
specialized training and continue to learn the nuances of the machines
under the tutelage of our in-house expert who has over 15 years of
experience with super-automatic espresso machines.
References
We count some of the Bay Areas top
restaurant, busiest drive-throughs, and most popular cafés among our
satisfied customers. For a list of clients that not only know the
Schaerer machine well, but know our standards of service, please
click here.
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